Terms of service


 SG COA & Co Pte Ltd
 Singapore

 

 

1. Agreement to Terms

By accessing or using the COA & Co website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our website or purchase our products.

We reserve the right to modify these terms at any time. Continued use of the website after changes constitutes acceptance of the modified terms.

 

 

2. Use of Website

2.1 Eligibility

You must be at least 18 years old to make purchases on this website. By placing an order, you confirm that you are of legal age to enter into binding contracts.

2.2 Account Accuracy

You agree to provide accurate, current, and complete information during the purchase process. You are responsible for maintaining the accuracy of your account information.

2.3 Prohibited Uses

You may not use this website to:

  • Violate any applicable laws or regulations

  • Transmit harmful or malicious code

  • Attempt to gain unauthorized access to our systems

  • Use automated systems to access or scrape our website

  • Impersonate another person or entity

  • Engage in fraudulent activity

 

 

3. Products and Orders

3.1 Product Descriptions

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, or other content are accurate, complete, or error-free.

3.2 Pricing

All prices are listed in Singapore Dollars (SGD) and are subject to change without notice. We reserve the right to correct pricing errors and cancel orders placed with incorrect pricing.

3.3 Order Acceptance

Your order is an offer to purchase our products. We reserve the right to refuse or cancel any order for any reason, including:

  • Product unavailability

  • Pricing errors

  • Suspected fraudulent activity

  • Delivery address issues

  • Payment authorization failures

3.4 Order Confirmation

You will receive an email confirmation when your order is placed. This does not constitute acceptance of your order. Order acceptance occurs when we ship your product and send shipping confirmation.

 

 

4. Payment

4.1 Payment Methods

We accept payment via credit card, debit card, and other payment methods as displayed at checkout. Payment is due in full at the time of order placement.

4.2 Payment Processing

Payment processing is handled by third-party payment processors. You agree to be bound by the terms and conditions of our payment processors.

4.3 Authorization

By providing payment information, you authorize us to charge the full amount of your order, including applicable taxes and shipping fees.

 

 

5. Shipping and Delivery

5.1 Shipping Policy

Shipping times and costs are displayed at checkout. We ship to addresses within Singapore unless otherwise specified.

5.2 Delivery Timeframes

Delivery estimates are not guaranteed. We are not liable for delays caused by shipping carriers, customs, or events beyond our control.

5.3 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping carrier.

5.4 Undeliverable Orders

If an order is undeliverable due to an incorrect address provided by you, we are not responsible for refunding or reshipping the order. Re-shipping fees will apply.

 

 

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms of Service by reference. Please review the policy before placing your order.

 

 

7. Product Quality and Safety

7.1 Food Safety

Our products are manufactured in facilities that may process allergens including nuts, dairy, and soy. If you have food allergies, carefully review product ingredients before consumption.

7.2 Storage

Products should be stored in a cool, dry place. We are not responsible for product quality issues resulting from improper storage after delivery.

7.3 Shelf Life

Products are shipped with adequate shelf life remaining. Consume products before the expiration date printed on packaging.

 

 

8. Intellectual Property

8.1 Ownership

All content on this website, including text, images, logos, product names, and design, is the property of COA & Co and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes only.

8.3 Restrictions

You may not:

  • Reproduce, distribute, or modify website content without permission

  • Use our trademarks, logos, or branding without authorization

  • Frame or mirror any portion of the website

  • Reverse engineer or decompile any website technology

 

 

9. Limitation of Liability

9.1 Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COA & CO PROVIDES PRODUCTS AND SERVICES "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

9.2 Liability Cap

Our total liability for any claim arising out of or relating to these terms or your use of our products shall not exceed the amount you paid for the product giving rise to the claim.

9.3 Exclusions

We are not liable for:

  • Indirect, incidental, or consequential damages

  • Lost profits or revenue

  • Loss of data or business opportunities

  • Allergic reactions or health issues (see Section 7.1)

  • Damages resulting from misuse or improper storage

  • Delays or failures caused by events beyond our control

 

 

10. Indemnification

You agree to indemnify and hold harmless COA & Co, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your violation of these Terms of Service

  • Your use of our products

  • Your violation of any third-party rights

  • Fraudulent or illegal activity related to your account

 

 

11. Privacy

Your use of our website is also governed by our Privacy Policy. By using this website, you consent to the collection and use of your information as described in our Privacy Policy.

 

 

12. Dispute Resolution

12.1 Governing Law

These Terms of Service are governed by the laws of Singapore, without regard to conflict of law principles.

12.2 Jurisdiction

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

12.3 Informal Resolution

Before initiating formal legal proceedings, you agree to first contact us to attempt informal resolution of any dispute.

 

 

13. Termination

We reserve the right to terminate or suspend your access to our website at any time, with or without notice, for any reason, including violation of these terms.

 

 

14. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

 

 

15. Entire Agreement

These Terms of Service, together with our Return & Refund Policy and Privacy Policy, constitute the entire agreement between you and COA & Co regarding your use of our website and purchase of our products.

 

 

16. Contact Information

For questions about these Terms of Service, contact us at:

SG COA & Co Pte Ltd
 Email: [Insert support email]
 Business Hours: Monday - Friday, 9:00 AM - 6:00 PM SGT

 

 

17. Acknowledgment

By placing an order on our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

 

 

Last Updated: February 14, 2026

 

 

These terms are subject to change without notice. Please review regularly for updates.